Privacy policy

Effective Date: 9/10/2025
Business Name: Sandhya Enterprises
Brand Name: Nivr
Contact Email: contact@nivr.in

At Nivr, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit or shop from our website, we collect certain personal information to help us serve you better. This includes:

a. Device Information

  • Examples: Browser version, IP address, time zone, cookie data, and pages you visit.

  • Purpose: To improve site experience, optimize performance, and analyze website traffic.

  • Collection Method: Automatically collected through cookies, log files, and similar tools.

b. Order Information

  • Examples: Your name, billing and shipping addresses, payment information, email, and phone number.

  • Purpose: To process and deliver your order, confirm payments, provide invoices, and contact you if needed.

  • Source: Directly collected from you when you make a purchase.

c. Customer Support

  • Examples: Any additional information you share when you contact us.

  • Purpose: To resolve your queries and provide customer support.

2. Use of Personal Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate updates, offers, or order-related information.

  • Improve our website experience.

  • Detect and prevent fraudulent activities.

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your information with trusted service providers to help operate our store — such as payment gateways, shipping partners, and website analytics tools.
We may also disclose information if required by law, to comply with a legal request, or to protect our business rights.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and understand site usage.
You can choose to disable cookies in your browser settings, but some parts of our site may not function properly if you do.

5. Behavioural Advertising

We may use your browsing data to show relevant advertisements or product recommendations.
You can opt out of targeted advertising through:

6. Data Retention

We retain your information as long as necessary to provide services or comply with legal obligations. You may request deletion of your data by contacting us at [contact@nivr.in].

7. Minors

Our website is not intended for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us their data, please reach out to have it removed.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at [contact@nivr.in].

9. Security

We use secure payment gateways and follow industry best practices to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will always be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

📧 Email: contact@nivr.in
🏢 Registered Business: Sandhya Enterprises
📍 Address: A-255 Sindhi Colony, Rajapark Jaipur 302004

At Nivr, your privacy and trust matter deeply to us. We are committed to keeping your personal information safe and your experience transparent.